Kitchenaid Refrigerator Error Code 24E

Error code 24E on your KitchenAid refrigerator is signaling an issue with the defrost heater in the freezer. This code indicates that the defrost heater has been in operation for an extended period (more than 80 minutes), or it is detected as open. The defrost heater plays a crucial role in preventing ice buildup on the freezer’s evaporator coils, ensuring optimal cooling efficiency.

Troubleshooting Steps:

1. Check Defrost Heater Continuity:

   • Use a multimeter to measure the continuity of the defrost heater.
   • A reading indicating an open circuit suggests a malfunction, and the heater may need replacement.

2. Inspect Defrost Heater Operation:

   • Check if the defrost heater has been continuously operating for an extended period.
   • If it has, it might indicate a problem with the control board or thermostat, causing the heater to stay on longer than necessary.

3. Verify Timer and Thermostat:

   • Examine the defrost timer and thermostat for proper functionality.
   • A malfunctioning timer or thermostat can lead to prolonged defrost heater operation.

4. Visual Inspection:

   • Visually inspect the defrost heater for any visible signs of damage, such as burns or breaks.
   • Replace the defrost heater if physical damage is detected.

Remember, dealing with electrical components requires caution. If you are not comfortable or experienced with appliance repairs, it’s always best to consult with professionals to ensure a safe and accurate diagnosis of the problem with your KitchenAid refrigerator.