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Kitchenaid Washer Drum Not Spinning

Kitchenaid Washer Drum Not Spinning

01 – KitchenAid Washing Machine Motor Coupling

The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

02 – KitchenAid Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the wash or spin cycle. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

03 – KitchenAid Washing Machine Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

04 – KitchenAid Washing Machine Timer

If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the timer is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a timer replacement.

05 – KitchenAid Washing Machine Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.

06 – Lid Not Fully Closed

On most top load machines the washer will not agitate or spin without the lid being fully closed. Close the lid after loading the washer and ensure there are no obstructions.

07 – KitchenAid Washing Machine Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

08 – KitchenAid Washing Machine Stator Assembly

The stator interacts with the rotor to create a strong electromagnetic field which rotates the tub in either direction. If the windings on the stator are damaged, the washer will not spin or agitate. Check the stator for damaged windings or other defects.

09 – KitchenAid Washing Machine Suspension Rod

If a top-load washer won’t spin or agitate, a broken suspension rod could be making the tub unbalanced and unable to rotate properly. Inspect the suspension rods for damage and replace if necessary – it is recommended that all suspension rods be replaced at the same time for more even wear.

10 – KitchenAid Washing Machine Drain Pump

A washing machine drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drain pipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may interrupt operation and prevent the tub from agitating or spinning. If there is still water in the tub after the washer stops, inspect the drain pump for any obstruction. You can also use a multimeter to test the drain pump for electrical continuity to help determine if the pump is able to function or not. 

11 – KitchenAid Washing Machine Door Latch

The door latch secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door latch is defective, the washer will not spin or start. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged, or does not close properly, replace it. To determine if the door latch has failed electrically, use a multimeter to test any switches on the door latch for continuity. If one of the switches does not have continuity when activated, replace the switch. 

12 – Incoming Power Problem

Confirm the washer is plugged in and there is power at the wall receptacle. You can plug another small appliance into the recepticle to confirm there is power. If there is no power, confirm the circuit breaker has not tripped.

13 – KitchenAid Washing Machine Main Control Board

If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the main control board is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a control board replacement.

14 – KitchenAid Washing Machine Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

15 – KitchenAid Washing Machine Shift Actuator

A shift actuator is the component used on top-load washers to change the tub rotation from agitate to spin. If the tub is not spinning or agitating, a broken shift actuator may be responsible. You should inspect the component for damage and replace if necessary.

16 – KitchenAid Washing Machine Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not spin or agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t spin or agitate, consider replacing the transmission.

17 – KitchenAid Washing Machine Shock Absorber

If a washer won’t spin or agitate, one or more of the shock absorbers might be broken or worn out, making the tub unbalanced and unable to rotate properly. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure.

18 – KitchenAid Washing Machine Suspension Spring

If a washer won’t spin or agitate, a broken suspension spring could be making the tub unbalanced and unable to rotate properly. Inspect the suspension springs for damage and replace if necessary – it is recommended that all springs be replaced at the same time for more even wear.